To provide the most efficient and effective performance, an air conditioning system must be clean, mechanically sound, contain the correct quantity and type of refrigerant, provide the required air distribution, and dispose of all condensate. It is equally important that any remedials founds are resolved as quickly as possible to avoid further system issues developing.

Unfortunately, most HVAC systems issues occur during the hottest and coldest days of the year because this is the time that you’re heating or cooling system is working the hardest. Now more than ever, we are experiencing extreme weather and temperature changes, and the best way to ensure your system will be reliable during these times is to ensure regular seasonal maintenance. A planned maintenance approach will help identify and correct issues that can go unseen within your system before it leads to an untimely breakdown and/or more expensive repair.

The number of planned maintenance visits required per system is dependent on many factors, such as the size and age, location of indoor and outdoor units, usage, and so on. We recommend all systems are incorporated into a planned maintenance schedule to ensure services are carried out routinely, at precise times of the year to maximise the system's effectiveness and performance.

On our first service visit, all existing HVAC equipment will be asset tagged and a full asset list will be provided on completion. Following each service visit clients will be able to log on to the My Excel Portal, where they will be able to access new and old service reports, performance certificates, etc.